This Privacy Policy explains how we collect, use, and protect your information when you use ReteLo (the "Service").

Information we collect

• Account data - your name, email address, phone number, and business details when you register.
• Business data - products, categories, inventory, sales, customers, staff, and outlets you enter into the Service.
• Technical data - device and sync information used to keep your data consistent across offline and online use.
• Payment data - subscriptions are processed by PayChangu. We do not store your card number or mobile money PIN; we only receive payment confirmation from PayChangu.

How we use your information

• To provide, operate, and improve the point of sale service, including offline synchronisation.
• To manage subscriptions, trials, and payment confirmations.
• To send service notices, receipts, and support replies.
• To detect fraud, abuse, and security incidents.

Sharing

We share data only with payment processors (PayChangu) and service providers strictly needed to run the Service, or when required by law.

Retention and security

Your data is stored securely with access controls and encryption in transit. You may request a copy of your data or deletion of your account at any time via the contact details on our contact page.

Changes

We may update this policy from time to time. Continued use of the Service after changes means you accept the updated policy.